Available courses

Comply with safety requirements in the medical pathology and blood transfusion field (Year 1 2026)

Customer Care Y1 2026

Thid module equips students with the essential knowledge and skills to provide excellent customer care within the medical pathology and blood transfusion environment. It emphasizes the importance of understanding the customer's perspective, managing expectations, and ensuring respectful, empathetic communication throughout all interactions. Key components include identifying customer types, assessing satisfaction, and handling complaints constructively. Students will also gain tools to measure the quality of customer service, supporting continuous improvement in healthcare delivery.

Learning units include:
  1. Customers
  2. Customers' expectations and the impact of customer service
  3. Empathy and customer service
  4. Communication skills
  5. Managing customer complaints
  6. Measure quality of customer care

252402 Demonstrate Knowledge of Medical Ethical Guidelines in the Medical Pathology and Blood Transfusion Fields.(Year 1 2026)

Facilitation Form Templates

Comply with safety requirements in the medical pathology and blood transfusion field (Year 1 2025)

252399 - Collect Non-Blood specimens for medical pathology analysis (Year 1 2025)

Collect Arterial Blood Samples (Y2 2026)

📢 Welcome to the Module!

❗ Very Important Information ❗

Welcome! We're excited to have you on this learning journey. Please take note of the following guidelines to help you succeed:

  • All 📚 lessons, 📖 activities, 📑 assignments, and 📝 tests are interlinked 🖇️.
  • You will not be able to access certain content unless you have completed the required preceding tasks.

✅ Preparing for the Knowledge Assessment?

Make sure to use all available resources, including but not limited to:

  • 📊 Slides
  • 🌐 Moodle content
  • 📘 Manual
  • ✅ Checklists
  • 📄 SOPs
  • 🎥 Videos

Use everything at your disposal to make the most of this module. You've got this! 💪


252396 - Demonstrate knowledge of Anatomy, Physiology relevant to Medical Pathology and Blood Transfusion (Year 1 2025)

Welcome to the Anatomy & Physiology module. 

It is hoped that this module will equip you with the necessary knowledge of the 12 body systems, pathology related to those systems, relevant medical terminology and  laboratory tests. As a Phlebotomy Technician, you should master this module to optimally service your clients.

All the best!

The ALS Team


252403 - Provide HIV pre & post - test information and support (Year 1 2025)



252394 - Perform Specialized Phlebotomy Procedures (Year 1 2024)

252400 - Collect Blood for Medical Pathology and Blood Transfusion. (Year 1 2025)

252402 Demonstrate Knowledge of Medical Ethical Guidelines in the Medical Pathology and Blood Transfusion Fields.(Year 1 2025)

Perform 252394-Specialized Phlebotomy procedures (Year1 2025) 2025

Introduction to the Workplace Y1 2026

The course is designed to prepare you for a successful transition into the healthcare work environment, with the focus on your role as the phlebotomist. It introduces the key aspects of workplace culture, safety, organizational hierarchy and the company values.

There are four learning units:
  1. Orientation- Covers workplace expectations, professional conduct, and adapting to the healthcare environment.
  2. Duties of a Phlebotomist- Explores the key responsibilities, scope of practice, and the importance of accuracy and patient interaction in blood collection.
  3. Informed consent- Introduces the legal and ethical foundations of obtaining consent, ensuring patient autonomy and compliance with healthcare regulations.
  4. The medical treatment cycle- Provides an overview of the patient care process, cycle of the sample, from initial consultation to diagnosis, treatment and follow-up.

Point of Care (POC) Year 2 2026

114732 - Assist with Medical Pathology or Blood Transfusion procedures (Year 2 2026)

252397 - Work in a blood donor clinic. (Year 1 2025)

Customer Care Y1 2025

Thid module equips students with the essential knowledge and skills to provide excellent customer care within the medical pathology and blood transfusion environment. It emphasizes the importance of understanding the customer's perspective, managing expectations, and ensuring respectful, empathetic communication throughout all interactions. Key components include identifying customer types, assessing satisfaction, and handling complaints constructively. Students will also gain tools to measure the quality of customer service, supporting continuous improvement in healthcare delivery.

Learning units include:
  1. Customers
  2. Customers' expectations and the impact of customer service
  3. Empathy and customer service
  4. Communication skills
  5. Managing customer complaints
  6. Measure quality of customer care

Introduction to the Workplace (ITTW) Y1 2025

The course is designed to prepare you for a successful transition into the healthcare work environment, with the focus on your role as the phlebotomist. It introduces the key aspects of workplace culture, safety, organizational hierarchy and the company values.

There are four learning units:
  1. Orientation- Covers workplace expectations, professional conduct, and adapting to the healthcare environment.
  2. Duties of a Phlebotomist- Explores the key responsibilities, scope of practice, and the importance of accuracy and patient interaction in blood collection.
  3. Informed consent- Introduces the legal and ethical foundations of obtaining consent, ensuring patient autonomy and compliance with healthcare regulations.
  4. The medical treatment cycle- Provides an overview of the patient care process, cycle of the sample, from initial consultation to diagnosis, treatment and follow-up.

114732 - Assist with Medical Pathology or Blood Transfusion Procedures (Year 2 2025)

Mathematics Year 1 2026

Life Science Bridging Course

Communication Fundamentals 2026

Communication Fundamentals (Year 1 2025)

Course IDs: 119469, 119457, 119459, 119465, 119467, 119471, 119472, 119462

Mathematics Bridging

Mathematics Year 1 2025

Project GO / Microsoft 365

Test

TQM Training

At the end of the TQM e-learning course you should have an understanding of the following concepts:


1. What does quality mean to you 

2. What would happen if there wasn't a management system 

3. What did ampath put in place 

4. What is iso 

5. Definitions and terminologies 

6. How did we apply this in ampath 

7. Iso clauses 

8. What does implementation of the management system mean 


Once you are done with the theory which will take 3 days to thoroughly understand, 
You will take the Online e-learning test and will need to obtain 80% to pass the Module
 

ALS Related SOPs and Policies

Peripheral Intravenous Venous Cannulation (PIVC) for Healthcare Professionals

Vascular Access - Registered Nurses

Stock Control

Knowledge on stock control in relation to Phlebotomy & Ampath Laboratories processes.

Total Quality Management (TQM) Training

Vascular Access - General Providers and Specialists

Advanced Phlebotomy for Medical Practitioners Self-Paced Course

Navigate Ethical Dilemmas in Phlebotomy Practice self-paced course

Occupational Health and Safety

Phlebotomy Training for Medical Practitioners

Adapt IT Moodle Training

This course is for presentation purposes

AdaptIT Moodle Training- COPY

This course is for presentation purposes

Ampath Moodle Training Day2

This course for training purposes

backup and restore test copy 1

This course for training purposes

Course Import

Ampath Related SOPs and Policies - 2026

This course is for all Phlebotomy students to read and acknowledge all the relevant SOP's. This is compulsory for all students.

Please read each SOP, ensure you understand its content, then complete the acknowledgement form that follows.

Thank you.

Induction Recording and Documents Y1-2025

This course has the recordings and documents covered in the Induction for the Y1-2025


Moodle Training Import

SOPs for Ampath employed learners - Y1-2026

This course is the acknowledgement of SOPs solely by employed Ampath students in the Y1-2026 group. It is compulsory.

Please read the SOP, ensure you understand the content, then complete the acknowledgment form that follows.

Thank you.

testing

This course is for presentation purposes

Term Paper Feedback

Co-Ord Connect

ALS Staff Meeting Minutes and SOP Acknowledgement

Hi all, please forgive me as I am only troubleshooting.

I'm using Moodle to acknowledge our meetings and SOP's going forward as TQM's Microsoft Acknowledgement form is no longer available.

This allows me to still draw up a spreadsheet and have the information readily available, given the Audit as well.