
Learning units include:
- Customers
- Customers' expectations and the impact of customer service
- Empathy and customer service
- Communication skills
- Managing customer complaints
- Measure quality of customer care
- Teacher: Daphne Anthony
- Teacher: Helia Aucamp
- Teacher: Maryke Combrink
- Teacher: Sanele Dlamini
- Teacher: Marizelle Fisher
- Teacher: Purity Gasa
- Teacher: Mohini Gungadeen
- Teacher: Piet Homan
- Teacher: Molebogeng Kotjokoane
- Teacher: Violet Lebusa
- Teacher: Margaret Ludik
- Teacher: Busisiwe Madisha
- Teacher: Refilwe Makitla
- Teacher: Portia Manyesa
- Teacher: Keletso Moseamedi
- Teacher: Annie Naidoo
- Teacher: Lozenda Nyalungu
- Teacher: Roeshdah Omarsaib
- Teacher: Kenneth Raboko
- Teacher: Beverley Selepe
- Teacher: Marleen Stanton
- Teacher: Croney Tlou
- Teacher: Nokukhanya Tseka




























